Facts and figures about selecting WMS (2020 WMS Report)

Software Path

You’re on the lookout for a new WMS, but where do you start?

Selecting a WMS can be a confusing process. You need to determine your WMS budget, what deployment method, as well as what you want to achieve from bringing the system in.

What makes this process even harder is the lack of information surrounding critical questions from system cost to timeframes for selecting.

We’ve gathered and analyzed data from 244 WMS projects active in the last year in our 2020 WMS project report. Our findings provide an accurate view on what to expect when selecting WMS including pricing, selection timeframes, hosting platforms, and more.

Here is a summary of some of our key findings:

1. The average budget per user for WMS software is $11,000

The most common question asked about WMS has to be: how much does WMS cost?

Well, according to our WMS research, you can expect to pay around $11,000 per user of your system. This is the average budget per user across companies of all sizes over a five year period.

This is a rise from our 2019 WMS project report budget which was $10,000.

This works out at approximately $183 per user per month. 

2. On average, companies spend 14 weeks selecting WMS

The time frame for selecting a WMS is only 14 weeks for most companies.

The time taken to select a system increased as the company size grows. Companies with over 250 employees took an average of 23 weeks to select a system. In contrast to this, companies with 0-49 employees and companies with 50-249 employees only had a marginal difference three-week difference between their selection times.

It’s likely that as the company size increases, there are a larger number of stakeholders to consult during selection, thus causing the increase in timeframe.


3. Almost 95% of companies were considering a cloud-based WMS solution

Our WMS research indicates that a strong percentage of businesses are considering cloud-based solutions.

50.8% of businesses specifically specified they were searching for a cloud-based solution. Businesses with 50-249 employees were more likely to request a cloud-based WMS, rather than an on-premise. 

Interestingly, a large portion of businesses did not have a preference for an on-premise or cloud-based solution which could suggest the hosting method is of little importance during selection. However, it is evident that few businesses are searching specifically for an on-premise solution which could suggest a decline in the popularity of this hosting method.

4. The top reason for implementing a WMS is to support growth.

The most popular reason for implementing WMS across businesses of all sizes is to support growth. Most businesses are looking for a WMS solution to support growth which suggests a positive outlook for WMS providers. 

Similarly, companies also looked to gain greater functionality by implementing a new system. 


Read more interesting statistics and gain a full overview of the WMS market by downloading the full Software Path 2020 WMS Software Project Report.

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